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226 Lenox Ave. | New York, New York 10027
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Client’s Rights: Your Rights as a Law Firm Client

 

Did you know that New York law affords you with certain rights regarding the representation by your attorneys? Here is what you should expect and demand. If you are not happy with the professional relationship, make a change.

1. You are entitled to be treated with courtesy and consideration at all times by your lawyer and the other lawyers and non-lawyer personnel in your lawyer’s office.

2. You are entitled to have your attorney handle your legal matter competently and diligently, in accordance with the highest standards of the profession. If you are not satisfied with how your matter is being handled, you have the right to discharge your attorney and terminate the attorney‐client relationship at any time. (Court approval may be required in some matters, and your attorney may have a claim against you for the value of services rendered to you up to the point of discharge.)

3. You are entitled to your lawyer’s independent professional judgment and undivided loyalty uncompromised by conflicts of interest.

4. You are entitled to be charged reasonable fees and expenses and to have your lawyer explain before or within a reasonable time after commencement of the representation how the fees and expenses will be computed and the manner and frequency of billing. You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals. You may refuse to enter into any arrangement for fees and expenses that you find unsatisfactory. In the event of a fee dispute, you may have the right to seek arbitration; your attorney will provide you with the necessary information regarding arbitration in the event of a fee dispute, or upon your request.

5. You are entitled to have your questions and concerns addressed promptly and to receive a prompt reply to your letters, telephone calls, emails, faxes, and other communications.

6. You are entitled to be kept reasonably informed as to the status of your matter and are entitled to have your attorney promptly comply with your reasonable requests for information, including your requests for copies of papers relevant to the matter. You are entitled to sufficient information to allow you to participate meaningfully in the development of your matter and make informed decisions regarding the representation.

7. You are entitled to have your legitimate objectives respected by your attorney. In particular, the decision of whether to settle your matter is yours and not your lawyer’s. (Court approval of a settlement is required in some matters.)

8. You have the right to privacy in your communications with your lawyer and to have your confidential information preserved by our lawyer to the extent required by law.

9. You are entitled to have your attorney conduct himself or herself ethically in accordance with the New York Rules of Professional Conduct.

10. You may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.

Section 1210.1 of the Joint Rules of the Appellate Division amended April 15, 2013
(22 NYCRR §1210.1)

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Our Office
  • New York Office
    226 Lenox Ave.
    New York, New York 10027
    Phone: 212-406-9466
    Fax: 212-406 9410
Testimonials
  • "Lenox Avenue attorney Carmen Giordano is honest, experienced and determined to win. He and his staff consistently provide incredible customer service and a solid commitment to serving the Harlem community."  -Daniel “Dapper Dan” Day

  • "I initially hired Carmen S. Giordano in 2005 to represent Be & D, our high-end ladies accessories division, in litigation with one of our major suppliers. Mr. Giordano quickly and efficiently collected pertinent information and was able to obtain a judgment that I considered most satisfactory. I have continued to ask Mr. Giordano to represent us in domestic and some international matters. I know that I can rely on his legal advice, and I deeply appreciate his personal warmth and genuineness whenever I contact him."  -Larry Dumain

  • "Recommend Carmen Giordano?” You cannot “recommend ” a friend, you have to experience the warmth the caring, the true concern to help you with your problem . It’s an “experience ” to to hear the sound advice and how to proceed with a dilemma. Yes, Carmen is a true “trailblazer”, a “template ” for other attorneys, in his total concern for his client/friend and how to help. He is also very well supported by his staff."  -Peter Grinenko

  • "Carmen is an OUTSTANDING Lawyer. This guy really gets things done! I never met a lawyer who put in so much effort and hardwork into their cases . I met Carmen about a month ago where i had a real messy case and a month later my case was settled. I recommend him as a lawyer 100%. This guy is the real deal!"  -Mancita

  • "I have been very happy with the work Carmen has led on my behalf. He is responsive and completely reliable and trustworthy. I know I can always depend on him to make sound recommendations on my behalf. He knows the law from A to Z and stays current on changes in the law whether it’s estate planning, employment issues or legal matters for same-sex couples. He has as comfortable style which helps clients be at ease and he always takes the time to explain concepts and implications so we can arrive at informed decisions together."  -Jack T

  • "Carmen helped me fight a case against a crooked Psychiatrist named forester. We settled the case and therefore won. With the win and the money, I was able to rebuild my life to some degree. Lawyers don’t get much better than this guy. Thank You again Carmen!"  -Jon

  • "Mr. Giordano is honest, trustworthy, efficient, thorough & caring. He is professional & personable. He truly cares about his clients. I highly recommend him."  -Kim

  • "Carmen Giordano is the embodiment of everything you would hope to find in a lawyer; he is trustworthy, sincere and knows his stuff. He comes highly recommended from such a vast cross-section of people–from mutual friends at the National Action Network, to clothing designers and music producers. Having experience in such a variety of areas makes Giordano one of the most well rounded attorneys I know. I wholeheartedly recommend him because unlike some in his industry, he really looks out for you. And from the times I have been in his office, he truly represents everyone from the falsely accused in Harlem, with nowhere to turn, to big shots, including top musicians and an occasional judge."  -Michelle

  • "I highly endorse this lawyer. He has great integrity and very broad experience in litigation. He has had great success in achieving excellent results for his clients; provides vigorous and reliable representation to each client; and has excellent judgment in assessing the merits of a claim."  -Margaret King, Attorney

  • "Carmen Giordano came to my rescue when I needed it most. I was a passenger in a taxi that crashed, leaving me badly injured and unable to work or take care of my 3 children. The taxi company tried to downplay my injuries and my losses. But Carmen fought for me every step of the way in this complicated case. He understood my lost wages, and understood the strain on my family (he’s a father too). He made sure the judge understood it, too. By the the time he concluded his eloquent opening argument, the defendants quickly settled. I remain extremely grateful to Mr. Giordano."  -Lauren

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